Frequently Asked Questions

We offer stadium exclusive product as well as have the largest selection of Los Angeles Rams and Los Angeles Chargers gear from top quality brands, all in one convenient location. We are passionate about our goal of bringing fans across the globe access to the best variety of their favorite team's gear.

Our protocols & guidelines are aligned with the recommendations of the CDC. Retail Staff and Guests are always required to wear a mask and/or face covering and stay socially distant during their visit to The Equipment Room at SoFi Stadium. For more information, please visit www.cdc.gov or email questions to .

We are available by phone during regular business hours or email

On non-event days, we are open daily from 11:30 AM to 6:00 PM Monday-Sunday

On stadium event days, we are closed to the PUBLIC. This includes, but not limited to, home football game, concert, or any other applicable ticketed event onsite.

Depending on the event (for example, NFL Games), The Equipment Room at SoFi Stadium will be open to TICKETED guests from inside the stadium. Retail will operate when gates open and will remain open up-to 1 hour after the event ends.

*Please note hours and days of operation are subject to change with little to no notice.

If you are unsatisfied with your purchase, any new or unused merchandise may be returned or exchanged within 30 days from the date listed on your receipt to any SoFi Stadium retail location during operating hours. Returns must be in original condition, unworn/unused with original tags and labels. If the return falls outside of this period, or the item(s) is (are) worn, damaged or not in its original packaging, we cannot accept the returned item(s) and cannot provide a refund. We cannot accept returns for custom, sale, discounted, or memorabilia merchandise. Merchandise will be refunded using the original payment method. All returns MUIST be accompanied by original receipt or payment and tags. All refunds and exchanges are at the discretion of management.

Please review the following Return Exclusions prior to returning your merchandise.

All items returned will be inspected upon arrival and will be declined for one of the following reasons:

• Return is outside of the return policy
• Item appears worn, washed, or used
• Item is non-returnable (customized, final sale, etc.)
• Sanitary lining has been removed from an undergarment
• Item was damaged after delivery
• Item is altered
• Item is returned with holes
• Item is stained (dirt, makeup, food, etc.)
• Item is returned without attached tags, manufacturer's tags and/or any accompanying materials that were originally included when the item was received
• Player changes jersey number or team (not accepted after 30 day window of purchase or without original tags/receipt)

The Equipment Room at SoFi Stadium entrance is located at 975 E. Arbor Vitae Street, Inglewood, CA 90301.

Please enter the stadium at the intersection of Prairie Avenue & Arbor Vitae. You will be directed to parking lot N which is where parking for retail will be. Once parked, follow the signs for The Equipment Room.

Unfortunately, we will be closed to the public days of home games. The only access points to shop during a game is to have a ticket and enter the store from inside the stadium.

First and foremost, we apologize if you have a damaged or defective item.

If you are reporting a damaged/defective item, contact us by phone or email and let us know of your issue. We will gladly resolve this matter as soon as possible.

Please note: All damaged/defective merchandise must be reported within 30 days from your purchase. If we are notified of your damaged item(s) after this timeframe, we will be unable to process your request.

We accept all major credit cards. Please note SoFi Stadium is a cashless stadium and will not be accepted at any retail locations on premise.

We do not accept:

• Checks
• CODs
• Layaway Plans
• Money Orders

SoFi Stadium has a 10% sales tax rate. 10% sales tax is charged to all retail purchases.

If you are eligible for tax exemption, we ask that you provide any tax-exempt documentation applicable when checking out in store. Once verified, the sales taxes on your purchase will be removed before completing transaction.

Yes! We accept contactless payment at all retail locations at SoFi Stadium. It is safe and easy. Just hold your tap-to-pay card or mobile device over the card-reader screen to initiate payment when checking out.

We accept only the following contactless payments:

• Contactless credit and debit cards
• Mobile-device digital wallets

During regular business hours, items from The Equipment Room can be purchased via phone order . You can also pre-order a jersey for IN STORE pick at .

We offer pre-orders on Los Angeles Rams and Los Angeles Chargers jerseys for IN STORE pick up ONLY. You may place your jersey pre-order at .

We unfortunately do not honor any current or past online promotions in any retail location at SoFi Stadium.

We strive to maintain competitive prices on everything we carry. However, all retail locations at SoFi Stadium do not offer price matching.

Yes, we offer standard shipping within the U.S. is $15 (excluding Hawaii and Alaska) for any purchases at The Equipment Room at SoFi Stadium. At this time, we unfortunately do not offer international shipping.

Retail gift cards can only be purchased and redeemed at SoFi Stadium retail locations. Please note that Food & Beverage Gift Cards are separate and cannot be used on your stadium retail purchase.

Gift Cards can be purchased in any denomination above $10.

Our Gift Cards never expire or lose value.

You can only redeem up to 10 gift cards per purchase.

The following items cannot be modified or canceled:

Unfortunately, we are not responsible for lost or stolen gift cards and cannot replace them.

Our Gift Cards are non-transferable, non-refundable and are not redeemable for cash, unless required by law.

We cannot combine them, but you can redeem up to 10 Gift Cards per order.

Redeeming a Gift Card is simple:

Shop in store and pick out the items you wish to purchase

When you are ready to checkout, proceed to checkout and show the cashier the gift card

100% of the NFL's proceeds from Salute to Service products are donated to three non-profit organizations (USO, Pat Tillman Foundation and Wounded Warrior Project).

For more information about the "Salute to Service" campaign, please visit

100% of the NFL's proceeds from Pink product sales go to the American Cancer Society.

Yes, strollers are permitted inside the store and will have elevator access to both shopping levels. We are not responsible for any lost, missing, or stolen strollers.

Yes, wheelchairs and ECV’s are permitted inside the store and will have elevator access to both shopping levels. We are not responsible for any lost, missing, or stolen wheelchairs/ECV’s.

Service Animals are permitted; however, comfort animals or emotional support animals are not.

Service Animal policy:

A service animal is a dog or a miniature horse that has been individually trained to perform tasks directly related to a person’s disability. The guest and their service animal may be asked to leave if the animal is “out of control” or not house broken. Animals must be on a leash, harness, or other type of restraint at all times, unless the owner/partner is unable to retain an animal on leash due to a disability. The owner must be in full control of the animal at all times. The care and supervision of the animal is solely the responsibility of the owner. Service animals are not required to wear a vest. Please ask any of our Tour Staff for the animal relief area.